Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- KRAnonymous, Fredonia, PACustomer since Dec 1982
“Bittel and Company have done a wonderful job providing me with answers to questions. They have always taken care of my needs. ”
- LMAnonymous, Mercer, PACustomer since May 2020
“Always get the best prompt customer service from Sheila! She is the greatest!!!”
- SHJamestown, PACustomer since Apr 1977
“No hassles. If I need something, I call and get answers. Nice, helpful people.”
- CFAnonymous, Greenville, PACustomer since Aug 2017
“Through Progressive you were the only agent that would ensure my daughters car (not a liscenced driver) with me as the only operator and at reasonable rates”
- SPAnonymous, Greenville, PACustomer since May 1992
“Anytime we have needed advice or a claim, we receive the best service. ”
- DCAnonymous, Sheakleyville, PACustomer since Aug 1985
“You are always pleasant and friendly when ever we call and we do a lot… you always take care of whatever we need. Thank you.
” - JEAnonymous, Greenville, PACustomer since Mar 1991
“Anytime and every time that I have needed services from your office, whether it be for an accident, an act of God incident, a windshield repair, a policy change or general question, my needs have been met with the greatest of efforts and genuine concern. All of the staff members have been friendly and attentive when I have called. When I needed a quote to verify if a policy change would be beneficial for me, I received a phone call back, within the hour, with the information and explanation on what would benefit both parties the best, meaning myself and Erie Insurance. On the few unfortunate situations that I needed vehicle repairs, my experience with Bittel/Erie Insurance has been fantastic and extremely seamless. Each time I needed repairs, my vehicles were taken to the body shop of my choice and the rental cars were brought to me. The rental cars were then picked up at the body shop and I drove away without the need to run here and there to complete the process. When my vehicle was totaled, by no fault of my own, Bittel Insurance handled everything for me through the whole process. They scheduled everything from the vehicle appraisal/adjuster for a replacement estimate(and the gentleman was very fair with the estimate), to the medical bills and the Erie representative that handled my side of the claim. When I have needed windshield repairs and replacements, Bittel Insurance set everything up with the third party window repair shop while I was on the phone to ensure that the vehicle would be repaired at my convenience and location. This type of customer service is priceless and soothing when daily life is thrown into chaos from an accident. I have recommended Bittel/Erie Insurance to several people and will continue to do so. ”
- RAAnonymous, Sandy Lake, PACustomer since Jul 2005
“Your complete staff is always friendly , helpful and answers all my questions. Plus in time of needing to use my coverage, you make sure I am taken care of. Thank You. ”
- RLAnonymous, Greenville, PACustomer since Jan 1980
“service is always great .staff is very helpful”
- WKAnonymous, Waterford, PACustomer since Mar 2004
“always quick to help everytime I need it.”
- TBPittsburgh, PACustomer since Jan 1992
“Any problems or questions are always handle friendly and professionally. ”
- BKBarbara K., Greenville, PA
“Friendly, knowledable, thorough and prompt! Very Highly recommend!!!”
- JMAnonymous, Columbus, OHCustomer since Feb 1993
“We are addressed by name and appreciate the familiarity. ”
- DHDavid H., Greenville, PA
“At Bittel & company customer service is superior all of the agents are very helpful and prompt and the rates are very competitive.”
- SWMercer, PACustomer since Mar 2014
“I like the responsiveness when inquiring about insurance matters. ”